Anna Ryan
Terms & Conditions
Class Information
Details of class times and masterclasses can be found under the Pilates menu on this website, including the timetable.
Photography & Video
On occasion, Anna Ryan may take photos or short video clips during classes or masterclasses for marketing purposes. These images help show real people taking part in Pilates.
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Photos are typically taken from floor level and are not close‑ups.
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Anna will always ask the class and/or individuals before taking any photos or videos.
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By agreeing to these Terms & Conditions, you give permission for your image to be used in promotional materials unless you state otherwise in writing before the class or event.
If you prefer not to be included, please let Anna know at any time.
Missed Classes
If you are unable to attend your usual online class, you may join any other online class that week. You also have access to pre‑recorded Pilates videos in the members’ area (password required).
If you cannot attend your in‑person class, you may join another class that week if a catch‑up space is available. You may also join your class online instead, and you have access to the members’ video library.
Medical Cancellation Policy
Membership cancellation is permitted if you are unable to participate in classes due to medical reasons such as injury, surgery, or a condition where a doctor has advised against Pilates.
A doctor’s note confirming this must be provided to Anna Ryan within 7 days of the first missed session. Upon receipt, a refund will be issued for any unattended sessions covered by the medical note.
Privacy Policy
Your personal information is kept strictly confidential and stored securely. Anna Ryan will never sell, trade, rent, or share your personal information with any third party, except for images taken in classes where permission has been granted as outlined above.
Health & Safety
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A confidential health questionnaire must be completed and returned before attending any class or 1-2-1 session.
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Some equipment requires bare feet for safety. Pilates/Yoga socks with a raised sole may be suitable in some cases.
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Please inform Anna of any medical conditions, injuries, surgeries, or anything else that may affect your participation.
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Mobile phones should be turned off or on silent during classes and workshops to ensure a calm environment. If you are expecting an urgent call, please let Anna know beforehand.
Payment
Class payment is due by the first for the month. Online payment is preferred. If this is not possible, the correct cash amount in an envelope is accepted for in‑person classes.
1-2-1 payments is due at the time of booking.